• Welcome to PINNACLE B-ezine Issue # 12
• Case Study - Successful Recruitment & Retainment of Staff
• Places to Start Turning Your Life Around
• What are people saying...about Business & Executive Coaching
• What our clients think of us!
• Contact us

PINNACLE Business Solutions' goal, is to  be the catalyst for your learning and growth and to provide  solutions for your business success, leading to an enriched business and personal life.  This e-zine is presented as just one of the many ways we would like to fulfil that need.

From the Editor's desk... 

Welcome to Issue # 12,  the July - August 2002 edition of PINNACLE B-ezine. This month with spring just around the corner, in this issue, I have focussed on how to successfully recruit and retain your staff,  how to change your life with a few helpful tips on where to start, and finally, if you are like a lot of business and sporting professionals who don't at times have the drive and self-discipline required to achieve what you really want in your working life....then maybe you need a sounding board, a personal business trainer, or a coach. 

Read about what the business media are saying about this relatively new business professional ...the business coach. Also find our what our clients think of the PINNACLE Business Coaching services! Want to know more? Read below and if you are keen to make some positive changes in your life,  follow the prompts.

As always, thanks for your support and until next time, enjoy your life!  Phil Daly.

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Earlier this year, I was asked by the Managing Director (MD) of a regional manufacturing company going through dramatic growth in its sales and customer base, to improve their recruitment and in particular, retainment of key staff. I  found that staff were often hired purely on their technical skills, with little consideration to their personality or their interpersonal skills. Along with the Managing Director I determined a list of  job competencies, personality traits and work styles for each key position, and we developed job descriptions for each role.

Consequently, all potential employees were screened against the position profile and a match determined prior to a job offer. 

To add to the objectivity of the selection process and also to assist the manager and the new incumbent to settle in and achieve high productivity levels as soon as possible, I introduced the MD to the Thomas International suite of DiSC based assessment tools. 

Thomas International has worked with organisations in the area of organisational, individual and team development in some 50 countries for over thirty years.  Their suite of behavioural and aptitude assessment tools and consulting services are often viewed as the complete 'from recruitment to retirement' development solution.

Recently, the MD needed to replace a key production manager, and when he had short-listed to the last three candidates, he decided to DiSC Personality Profile these candidates. This report provides the full profile analysis for the individual. It describes the person’s Preferred Workstyle Behaviour, how the person may modify this behaviour for success in the workplace and how the person is likely to respond in situations of extreme pressure. The result for the MD was that the reports provided objective information, to assist him to select the best person for this particular job.

In addition to the above I have also worked with the MD and his small management team to develop their team work, with an emphasis on trust and interpersonal communication skills. As a result,  all managers acknowledge these competencies are integral to the on-going growth and success of the business.

Want to know more about DiSC Personality Profiling and how it will assist you select and retain the best staff. Call today, PINNACLE Business Solutions, 02 6685 9717, or email, DiSC@pinnaclebusiness.com.au 

Sometimes the changes we would like to make in our lives are so far-reaching that the mere thought of them overwhelms us. 

We become frozen with fear and are unable to make a start. Remember, though, that one thing leads to another. If you start to change just one area of your life, the next will be easier, and then the next and the next. 

Here are ten possible places to start:

You as a person:
What do you like about yourself? Not like? How can you change it? (Hint, if you're not sure what needs to be changed, take a look at what you try to keep hidden from others.)

Your thinking:
Your unconscious takes orders from the programming you give it. Do you limit yourself? Talk negatively to yourself? Find all the reasons why not? Instead, become self-aware so that you catch your negative self-messages and refuse them. Then turn them around and make them into positives.

Attitude:
This is often an outward manifestation of our thinking. It is what others see. Would you want to be on the receiving end of what you offer to the rest of the world? If not, why should other people? Perhaps, instead of waiting for the world to change, you could try making the first move.

Associates:
Who do you spend your time with? Are they people you are proud to know? Do you justify your choice of friends by praising how non-judgmental they are, when actually they just have no standards? Are they people you would be glad to see your family or your work associates spend time with? If not, what are you getting out of the relationships? Is it time for a change?

Spare time:
How do you spend it? Does it enrich you or numb you? Do you use it to contribute or to consume? When did you last do something just because doing it made you feel joyous, proud, excited, and just plain GOOD?

Work:
Are you proud of what you do? Do you enjoy it? Or do you dread going to work and spend the weekdays counting the time to the next weekend?

Surroundings:
Do your surroundings make you smile when you walk into a room? Do they reflect how good you feel about yourself? Have you added flowers, frills, colours, or whatever lifts your spirit when you look at it? Or are you surrounded by piles and stacks of stuff just waiting to be sorted, folded or put away? How much energy does just thinking about this stuff take from you every day?

Article reprinted from www.successcorner.com.au newsletter, August 2002

"...[A coach is] part advisor, part sounding board, part cheerleader, part manager and part strategist." The Business Journal, April 10, 2000

"What's really driving the boom in coaching, is this: as we move from 30 miles an hour to 70 to 120 to 180......as we go from driving straight down the road to making right turns and left turns to abandoning cars and getting on motorcycles...the whole game changes, and a lot of people are trying to keep up, learn how not fall off." John Kotter, Professor of Leadership, Harvard Business School.

"Inside every successful business person is an even more ambitious one trying to get out. He or she just needs a little help." Someone To Watch Over You, 10/9/00, Australian Financial Review

“My coach is constantly introducing me to new tools and processes that help me to do a better job and to think in different ways. A very supportive and stimulating relationship has developed and I’m so glad I met my coach” 

Janette, Director of Integrative Medicine, International Day Spa.

“My coach gave me more than I expected – (he) went out of his way to make valuable contacts on my behalf and made suggestions about various issues that were beyond our original brief:”

Tom, Company Director and Manufacturer

“I have enjoyed the coaching experience and implementing a range of new ideas which has increased my profits. I like being able to talk over problems and to be honest about situations with my coach. Coaching has to be the best idea for 2002.”

More obligation free information??? www.pinnaclebusiness.com.au or telephone: 02 6685 9717

Thank you for reading this issue of PINNACLE B-ezine.  Look for your next issue in October 2002.

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Copyright © 2001, 2002. The PINNACLE B-ezine is a free, monthly email publication from PINNACLE Business Solutions Pty Ltd. all rights reserved. Mention of third-party products/services is for informational purposes only and constitutes neither a recommendation nor an endorsement. Permission is granted to reproduce, copy or distribute this ezine as long as it is reproduced in its entirety with the author and copyright.